Errors in Salesforce

Forum|Forum|9 years ago
April 7, 2017
8 replies
28510 views

getting error:

"The Adobe Sign remote application authorization configured is invalid. Please go to the Adobe Sign Admin page and reauthorize the Adobe Sign application. Contact your Administrator for assistance."

Installed in Salesforce, the Adobe account is 'linked', setup successful

Using Drawloop to send document to Adobe.
Error appears when clicking 'Send'

Another error:

Adobe Sign API returned error: : 401 : {"code":"INVALID_USER","message":"Invalid user ID or email provided in x-api-user header"}

Can send document via Adobe , error only in Salesforce

This topic has been closed for replies.

Correct answer Murthy Tumuluri

getting error:

"The Adobe Sign remote application authorization configured is invalid. Please go to the Adobe Sign Admin page and reauthorize the Adobe Sign application. Contact your Administrator for assistance."

Installed in Salesforce, the Adobe account is 'linked', setup successful

Using Drawloop to send document to Adobe.
Error appears when clicking 'Send'

Another error:

Adobe Sign API returned error: : 401 : {"code":"INVALID_USER","message":"Invalid user ID or email provided in x-api-user header"}

Can send document via Adobe , error only in Salesforce

By @selass60600934

Invalid user ID or email provided in x-api-user header mainly suggests that, the email of the user sending the agreement is not a valid account in Adobe Sign.

M

Murthy TumuluriCorrect answer

Adobe Employee

getting error:

"The Adobe Sign remote application authorization configured is invalid. Please go to the Adobe Sign Admin page and reauthorize the Adobe Sign application. Contact your Administrator for assistance."

Installed in Salesforce, the Adobe account is 'linked', setup successful

Using Drawloop to send document to Adobe.
Error appears when clicking 'Send'

Another error:

Adobe Sign API returned error: : 401 : {"code":"INVALID_USER","message":"Invalid user ID or email provided in x-api-user header"}

Can send document via Adobe , error only in Salesforce

By @selass60600934

Invalid user ID or email provided in x-api-user header mainly suggests that, the email of the user sending the agreement is not a valid account in Adobe Sign.