Esign has wrong last name, from employer through their website

Question

Using the companies website (used it to apply for jobs through their site). It has my correct first and last name as I've verified this in the settings. From the main webpage where I go to open the pdf it even says Welcome, with my correct first and last name.

But when I open their pdf to esign (through myworkdayjobs) the last name is wrong. When I click to esign, it has the Adobe logo next to my name signature, but I'm unable to change it. I've gone to my adobe profile and my last name is correct. I have no clue where it's getting this last name from. Is there another place I'm missing?

Meenakshi Negi · Answer

Hi Davis0845,

Thank you for reaching out.

Please share the screenshot of where the name appears fine and where it shows the incorrect last name. It will give us an idea where the issue is. Also, please confirm if you are using the same email address for the account that you used to sign in here on the community page. This will help us check your name on Adobe accounts at the backend.

Feel free to let us know if you have any questions or need help.

Thanks,

Meenakshi

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