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Christine Walsh
Participant
April 18, 2017
Question

Esign signature name is incorrect

  • April 18, 2017
  • 1 reply
  • 367 views

Hello

My esign name (First Name, Last Name) is incorrect when I sign documents and I constantly have to edit it to get it to show correctly.  I have reviewed my profile and my name is showing correctly there, but it does not show correctly when I go to sign documents and I constantly have to edit my name.  Can anyone help me, please

This topic has been closed for replies.

1 reply

Meenakshi_Negi
Legend
June 1, 2017

Hi,

Sorry for the delay in response.

Are you still experiencing the issue?

As you said that your name displays incorrectly when you sign the fields, are you referring to the name displays in signature or in some field?

If possible could you please share the screenshot of the location you are referring to.

Regards,

Meenakshi