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Participant
April 17, 2023
Question

Facing issue with next button while signing the document

  • April 17, 2023
  • 1 reply
  • 413 views

While signing a documenent there is a next button in yellow background that indicates which field the signer is on remains on the same field after clicking that next button instead of taking signer to next field but if you cilck next button twice it works fine. Once the next button is clicked, we'd like it to direct signer to the next field. 

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1 reply

Meenakshi_Negi
Legend
April 30, 2023

Hi Mitrajsinh29441633i81j,

 

Thank you for reaching out.

 

Would you mind sharing the screen recording with us?

This seems to be weird behavior. Please try to check on an alternate browser and see if the same thing happens.

Also, try on an alternate machine. 

Let us know how it goes.

 

Thanks,

Meenakshi