When I send contracts for signature, I create fields for e-signature, name, title (text field), and date. One of my signatories has had an issue with two contracts now where after she signs, the document doesn't allow her to add information to any other fields -- it closes out and acts like she's done. It's happened on contracts I sent out Friday and today. Does anyone know what might be causing that?
Thank you for reaching out.
Please ensure you have assigned the form field to the recipient and marked it as required according to your needs. The user seems to sign the document and get the option to complete the form, as only the signature field is assigned to the signer. Please refer to the steps suggested in the following help document: https://adobe.ly/42AlQAz.
Let us know how it goes.
Thanks,
Meenakshi
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