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bdab28
bdab28
Participant
June 11, 2019
Question

Fill & sign input fields not showing up

  • June 11, 2019
  • 1 reply
  • 1962 views

Hi - I am attempting to send a TEMPLATE out for fill & sign -- with name of person, company, signature, date etc.   As template fill in fields.  When I test this document with myself, there are no AUTO SIGN fields or  highlighted fields to fill out with text.  I am using Adobe Document Cloud subscription to create the template, and send it out for  Fill & Sign.   What am I doing wrong?  Why aren't the fields showing up?  I am new to this, but I can't even find tutorials that are recent to show me how, in the current configuration of the website, to achieve this basic task.  PLease help!

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      1 reply

      Meenakshi Negi
      Meenakshi Negi
      Legend
      June 15, 2019

      Hello,

      Sorry for the delay in response.

      As per your description, what I understand is that you are converting a template to PDF in Acrobat and then sending it for signature using the Fill & Sign tool.

      It seems that you are using the Fill & Sign tool then using "Me" option to fill the form. Am I correct?

      If that is the case, then you will need to apply the form fields to the PDF. Try to use the steps provided in the following help document to make the form fields work.

      - Convert existing forms to fillable PDFs |​

      - Create and distribute PDF forms using Adobe Acrobat

      Check if that helps.

      Let us know if you have any questions or experience any issue.

      Regards,

      Meenakshi

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