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M
Marie-Josée Filion
Participant
September 27, 2022
Question

Form with multiple fields: boxes no longer automatically adjust to the space

  • September 27, 2022
  • 1 reply
  • 340 views

J'utilise Adobe Sign depuis un bon moment. Le problème est que depuis cette semaine, lorsque je sélectionne les endroits où je veux que mes clients inscrivent les informations (signature, date, et d'autres informations) les cases ne s'ajustent plus automatiquement à l'espace que j'avais prévu à cet effet quand j'ai construit le formulaire. Il faut donc que je prenne le temps de cliquer et de bouger, d'ajuster manuellement chacune des cases et c'est extrêmement long. Je paie pour ce service et ça m'embête que ça devienne encore plus laborieux de l'utiliser.

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1 reply

Meenakshi_Negi
Meenakshi_Negi
Legend
October 3, 2022

Hi Marie-Josée Filion,

 

Thank you for reaching out.

 

As mentioned above, the form fields do not automatically adjust to the space created for them.

Would you mind sharing the screenshot of how it is added in the space now?

 

Generally, there is a particular size for the form field. If you have created a larger or smaller space for the form fields, you may need to manually make the size changes. 

Let us know if you have any questions.

 

Thanks,

Meenakshi

 

M
Marie-Josée FilionAuthor
Participant
October 5, 2022

Thank you for the answer ! I think that wasn't the problem because I used the same document since several years and il was working before. But after I have explain my situation here, the bog as repared, so maybe it was just a "bog". 

Meenakshi_Negi
Meenakshi_Negi
Legend
October 6, 2022

Thank you for updating. Glad to know the issue is resolved.

It might be a temporary glitch in the workflow.

 

Let us know if we can be of any help.

 

Thanks,

Meenakshi

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