Frequent recipient would like to save their signature for faster signing

Question

I'm in the IT department at my org. A user sends docs via Adobe Acrobat Sign to a frequent external volunteer who does not have an account, and they have to create their signature new each time.

Testing this out myself using external Gmail accounts, one gmail account allows me to save my signature and apply it the next time I open an agreement, and one account does not have the checkbox to save (see screenshot). Both are opened via Gmail app on Android. To my knowledge neither of these accounts has an Adobe account associated with it.

Does anyone know how to ensure a frequent recipient can save their signature and initials for easier use? It would be best if they did not have to create an Adobe account to do this.

Thank you!

Meenakshi Negi · Answer

Hi mr_4388,

Thank you for reaching out.

Generally, the "Save" option appears when the recipient tries to add a signature or initials to the document. If the recipient has no account, there is no other option to save the signature.

You may ask the recipients to save the image of the signature on the device. While adding a signature, select the Image option and add the signature image file.

Please refer to the information in the following help document on adding a signature: https://adobe.ly/4gIItXu.

Thanks,

Meenakshi

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