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Participant
February 18, 2025
Question

frozen e signature screen

  • February 18, 2025
  • 2 replies
  • 272 views

screen froze in esignature

    2 replies

    John T Smith
    Community Expert
    Community Expert
    February 18, 2025

    You need to ask program questions in the forum for the program you are using
    To ask in the forum for your program please start at https://community.adobe.com/
    Moving from Using the Community (which is about the forums) to the SIGN forum

    kglad
    Community Expert
    Community Expert
    February 18, 2025

    is this an acrobat issue?

    Meenakshi_Negi
    Legend
    March 13, 2025

    Hi alfreda_5664,

     

    Thank you for reaching out.

     

    If you are using the Acrobat Sign on the web, please try clearing the browser's cache and cookies. You can also use an alternate browser or a New incognito window on Chrome. Check if that helps.

     

    Let us know if you are referring to something else or if the issue still occurs.

     

    Thanks,

    Meenakshi