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Participant
August 4, 2022
Question

Frozen screen

  • August 4, 2022
  • 1 reply
  • 220 views

Tried to email document and screen froze.  Can't use Docusign.  How do you unfreeze?  I deleted app and went back in and that didn't work.

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1 reply

Meenakshi_Negi
Legend
August 4, 2022

Hi Annette,

 

Thank you for reaching out.

 

Please let us know if you use Acrobat Sign or DocuSign service.

DocuSign is not an Adobe product. 

 

Let us know if the issue occurs with Acrobat Sign.

 

Thanks,

Meenakshi