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Vintage Photog
Participant
November 13, 2019
Question

Getting error - Access token provided is invalid or has expired - Adobe Sign

  • November 13, 2019
  • 1 reply
  • 681 views

First, it seems like all my signed documents prior to October are missing.  I am trying to open one document from November 2019 and I get Access token provided is invalid or has expired.  Does anyone know what this is, what it means, and - most importantly - how to FIX it?   

This topic has been closed for replies.

1 reply

Meenakshi_Negi
Meenakshi_Negi
Legend
November 13, 2019

Hi there, 

 

Could you please confirm if you get the error message on each document you try to access?

Are you trying to access the Adobe Sign via the Document Cloud account?

Please let us know the workflow you do when the error message appears.

 

We will be waiting for your response.

Let us know if you any questions.

 

Regards,

Meenakshi

 

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