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A
Anonymous
October 30, 2015
Answered

Got "The page you are trying to access is not valid." When try to access the document

  • October 30, 2015
  • 2 replies
  • 986 views

We have a EchoSign document already sent to Adobe cloud via v20 API, after sent successfully I get the URL for accessing the document. And in our application which is a cluster having two app servers, say Server A and Server B and we send document to Adobe via Server A. At this time, when you try to open the document URL from Server A, it is fine; but when you try to open the URL from Server B, it reports "The page you are trying to access is not valid.". Any idea about this? For both Server A and Server B, the URL is the same, don't why this happens.

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    Correct answer

    Hello Rijul,

    We have already fixed the problem. It is our side issue. :-)

    Thanks

    Qing

    2 replies

    R
    Rijul Raj Khurana
    Inspiring
    December 20, 2015

    Hello Qing Du,

    Which API method did you use to send the document? And how exactly the url was received?

    Regards,

    -Rijul

    A
    Anonymous
    Correct answer
    December 22, 2015

    Hello Rijul,

    We have already fixed the problem. It is our side issue. :-)

    Thanks

    Qing

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