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Irma5EFB
Participant
April 24, 2025
Question

Hate Updated Adobe Sign April 2025

  • April 24, 2025
  • 4 replies
  • 1245 views

I've been utilizing Adobe Sign for about 4 years now. I absolutely HATE the updated version of it. The streamlining it had before was perfect! The new version adds steps and the process setup aesthetics is not user friendly as it was before.  Please change Adobe Sign back to Classic and fire whoever thought of changing this! 

    4 replies

    K
    Kelly27676979bl3d
    Participant
    October 8, 2025

    I agree completely. I used to use it to make my Christmas cards. I don't want Christmas banners, or whatever else it offers. It is not at all user friendly or have the options I want. They should have created a separate app for what it now offers and left the original alone. No way I would pay for this app!

    A
    Al.ux
    Participant
    October 9, 2025

    Could you please teach me how to make Christmas cards with Adobe Sign? 👀

    A
    Al.ux
    Participant
    July 23, 2025

    Ha-ha, I started using Adobe Acrobat Sign in July 2024, and I hate the Classic view. The new view allows me to set up the Fields layer so much faster — it's just unbelievable!

     

    Now, for the last two days, my desktop client on macOS defaults to the Classic view, and it ruins my workflow. Sending a document for 3 signatures without templates was 7 mins before — now with classic view it's 25 mins.

     

    Luckily, the web version works in the new mode, so I just installed the PWA app and will use it until the desktop client gets back to normal.

     

    Users are slaves to their habit. It doesn't matter which UI or workflow is actually better — for all of us the best = the one we're used to 🤷🏻‍♂

      J
      janet_0095
      Participant
      July 23, 2025

      This new version is unusable. I can't figure out how to do anything I did a year ago.

      Meenakshi Negi
      Community Manager
      Meenakshi NegiCommunity Manager
      Community Manager
      July 23, 2025

       

      Hi janet_0095,

       

      Thank you for reaching out, and sorry about the trouble caused.

       

      Please refer to the information on the following help document: https://adobe.ly/4lIQsHp. 

      Feel free to let us know if you need help or have questions about the new version.

       

      Thanks,

      Meenakshi

      B
      Bonnie24631403wmch
      Participant
      April 24, 2025

      Same here! It now takes 30 minutes to do what I was doing in 5 with the classic version.  This version does NOT integrate with our forms and the way they need to be signed.  This "upgrade" is a MAJOR downgrade.  I'm thinking it might be time to find a new signing platform if this doesn't change.  Too much time wasted with this one. 

        Meenakshi Negi
        Community Manager
        Meenakshi NegiCommunity Manager
        Community Manager
        May 1, 2025

        Hi Irma5EFB, and Bonnie24631403wmch,

         

        Thank you for reaching out.

         

        We are sorry to hear about your experience with the new Acrobat Sin version. Please share your suggestion with the team via the following help document: https://adobe.ly/3RM9wam. 

         

        You may switch to the classic version if you wish. Please make sure that the following option is enabled in the Admin account. If you are not the admin, please contact the admin to make the changes.

        • Allow users to switch between the new Home experience and the classic Home experience.

         

         

         

        Feel free to let us know if you need any help.

         

        Thanks,

        Meenakshi

         

         

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