having never before had problems with echosign documents being sent out, now when I press the send button it stays on the submitting page indefinitely and often doesnt send which is very frustrating. Any help would be appreciated.

Hello Sarah,

Can you try using an alternate browser or clear cache and cookies of current browser and see if that helps? If the issue persists, please inbox me your registered email address so that I can further more check.

Regards,

-Rijul