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Having problems entering amount & CC expiration date

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When sending out our Credit Card Authorization forms to customers, they are not able to add the quantity nor expiration date on the required fields.

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AadeshSinghCorrect answer

Participating Frequently

Hi razvant12413498,

Could you please follow the workflow mentioned below to setup the Credit card fields on the document:

- Create credit card fields

- Last digit of credit card number replaced with a zero

- Field types

Feel free to reach us back if you have any query.

Regards,

Aadesh

S

sb116

Participating Frequently

Hi Razvant,

Please elaborate the issue that you are facing with the forms to help us understand this better.

Also, please mention if you get any error or is there a particular workflow you are following and the result you are getting.

You may attach screenshots related to the same, if any.

Thanks,

Supriya

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R

razvant12413498Author

Participant

Hello,

When sending out one of our uploaded documents. There are two sections of the documents where customers cannot add the required information.

In the cell where they are supposed the quantity. they can only type in $0. The cell where they add the cards expiration date, they can only type in the current month and current year.

Moderator: took out personal credentials

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AadeshSinghCorrect answer

Participating Frequently

Hi razvant12413498,

Could you please follow the workflow mentioned below to setup the Credit card fields on the document:

- Create credit card fields

- Last digit of credit card number replaced with a zero

- Field types

Feel free to reach us back if you have any query.

Regards,

Aadesh

Translate

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