He enviado un Envío en bloque y sólo he recibido el mail de confirmación del primero, del resto no he recibido ningún mail
Hi,
I sent 132 individual agreements using Acrobat Sign Send in Bulk with a CSV file. The bulk send worked correctly and recipients are signing their individual agreements successfully.
However, as the sender, I received a completion email only for the first agreement that was signed. Many agreements have subsequently been completed, but I have not received completion notifications for them.
When I open those agreements in Acrobat Sign, their Activity logs confirm that they were successfully signed and completed.
I have also checked Personal Preferences > My Notifications, and Email > “Agreement signed or approved” is enabled.
Is this expected behavior for Send in Bulk?
Specifically:
- Should the sender receive an individual completion email for every child agreement created by Send in Bulk?
- Does Acrobat Sign suppress or aggregate completion emails when many Send in Bulk agreements are completed?
- Is there a specific account/group notification setting that an Acrobat Sign administrator needs to enable?
The recipients do not appear to have a signing problem. The issue only concerns completion email notifications to the sender.
Thanks in advance.
