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Can't log into adobe sign..it says we enountered an error while processing your request???

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Community Manager

Hey!

Thank you for reaching out and sorry for the delay in response.

We have checked the account and it shows active.

Could you please confirm if you are still receiving the error message?

Please try using the new incognito window in Chrome.

Thanks,

Meenakshi

Participant

Hi,

I've tried on 2 seperate systems (windows and mac) with your suggestion to use an incognito session but unfortunately the result is the same.

My colleagues are having the same issue so I'm pretty sure it's not limited to me.

anything esle we can try?

Participant

I have the same issue. The Adobe Sign module fails to load from my Acrobat Document Cloud.

Been like that since yesterday. Cleared cookies, tried different browsers but to no avail.

Participant

Anyone from Adobe support to shine a light?

Looking forward to an update!

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