Help! Getting "Unable to send document" error in adobe sign on iPad.

Question

First, I am not very happy because i tried a using chat help for this and no one could help me after I waited for 45 minutes for an agent. The person just sent me here and I have no idea how this could possibly fix a technical issue. I am seriously considering cancelling my Adobe sign subscription and using some other product to meet my need for digital document handling. Below is the error I am getting. Could someone please tell me what the @$#% is causing this issue? Sorry to vent but it is very frustrating to have no access to real help. Instead I am being bounced around and given the run around in return for the hard earned money I am paying out on this every month. Thank you.

anuragg75444724 · Accepted Answer

Hi,Please share your email address. We will check with the engineering team.Can you try the same workflow on web  https://acrobat.adobe.com/in/en/sign.htmlIt will help us narrowing down the issue whether it’s a Product issue or an id specific issue.Regards,Anurag

cadawson2015 · Answer

I am also getting same error on my desktop computer so I know this is an Adobe issue and no one seems to know what to do about it. There is no communication for technical help except this forum. I am not impressed and will be cancelling subscription. I don't do business with companies who don't want to actually speak to their customers when they obviously need tech help.

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