Help please

Hi Josepp, 

This is a forum for Adobe Sign​ services and subscription. Looking at your account information, we don't see any subscription registered for either Acrobat Dc or Adobe Sign.

If you have your subscription associated with any other email address, then following the steps suggested below you can cancel the subscription.

For any Creative Cloud service-

Refer to the link  Contact Customer Care

1- Select Account issues

2-

3- Select the Payments option and then click on "Show me my contact options".

For Adobe Sign service-

1- Login to the Adobe Sign web account- Adobe Document Cloud

2- Click on the ? icon at upper right corner, as shown in picture below.

2- It would take you to your support option page.

Hope this helps further.

Regards,

Akanchha