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mattk12307049
mattk12307049
Participant
December 9, 2015
Question

Hi I cannot send a doc as i am getting this message: You are not authorized to send documents for signature. Please contact your account administrator. I have also attempted to change the company address and card details with no success.

  • December 9, 2015
  • 2 replies
  • 883 views

Hi I cannot send a doc as i am getting this message: You are not authorized to send documents for signature. Please contact your account administrator. I have also attempted to change the company address and card details with no success.

    This topic has been closed for replies.

    2 replies

    A
    Anonymous
    December 12, 2015

    Hi

    I have same issue.My account is active.

    Anubha Goel
    Anubha Goel
    Participating Frequently
    December 9, 2015

    Hi mattk12307049,

    Please inbox me your email address associated with your eSign account so that I can check at my end.

    Regards,

    Anubha

    Anubha Goel
    Anubha Goel
    Participating Frequently
    December 9, 2015

    Hi mattk12307049,

    I have checked in your account and it has been cancelled.

    Please contact at echosign@support.com and seek help.

    Regards,

    Anubha

    mattk12307049
    mattk12307049Author
    Participant
    December 9, 2015

    I cannot email this address it keeps bouncing back.

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