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Rosa María271611117o1e
Participant
November 16, 2022
Question

Homepage content loading error

  • November 16, 2022
  • 1 reply
  • 373 views

Hello to all. Something very strange happens to me with the programme, when I access it a blank page appears. I have tried to access from another browser in case there is an error with Chrome and it still gives the same problem. I have also tried to access from another ip from the external network to the office and the same.

This has been happening since yesterday, is there anyone who can help me?  I would be very grateful.

Thanks!

 

P.D: I have also tried it from another computer, the first one was a mac and this one is a windows pc.

This topic has been closed for replies.

1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
November 29, 2022

Hi Rosa María271611117o1e,

 

Thank you for reaching out, and sorry about the delay in response.

 

Could you please confirm if you are still experiencing the issue?

If yes, would you mind checking if the Acrobat Sign feature works on the desktop application?

We will require more information to investigate this issue further.

 

We will be waiting for your response.

 

Thanks,

Meenakshi

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