How can I edit one participant without cancelling and resend the whole agreement?

Forum|Forum|5 years ago
August 25, 2020
2 replies
1547 views

Hi,

I need to be able to modify a participant once an agreement has been sent for signature and partially signed. Currently we cancel the whole agreement regardless of who has singned already and send a new one with the changes, the problem is that it is annoying for those who already signed and do not have any changes. Is there a way to make modification to the participants wihtout cancelling the whole agreement and sending it again to everyone?

I am using the Adobe Sign API V6, this the response I get when I try to modify the email for one participant:

PUT https://api.na2.echosign.com/api/rest/v6/agreements/{agreementId}/members/participantSets/{participantSetId}

{

"code": "PERMISSION_DENIED",

"message": "This user does not have permission to replace a participant."

}

This topic has been closed for replies.

K

Katie21825655eb6i

Participant

It could be related to Limited Document Visibility https://helpx.adobe.com/in/sign/using/limited-document-visibility.html

Can I replace a recipient?
Replacing a recipient works the same as normal with one exception:

The Sender of the agreement may not replace themselves when they are a listed recipient with a non-signing role, and Signers and CCs in my account will see all files is disabled

N

nigelr51384727

Participant

Hi Carlos5C04

Did you manage to solve this problem, as I have the same issue? I've realised you can only change the signer as the sender (x-api-user) but then I find that user does not have permission. Could it relate to the Group the user belongs to within the account?

I also have a similar problem - the API v6 does not seem to allow me to change the non-current signer.

J

Javier5C12

Participant

Did you manage to solve this problem, as I have the same issue?

N

nigelr51384727

Participant

Yes, it was a setting in the account that needed to be turned on.

Below is the advice from Adobe support, when it was resolved.

Best regards
Nigel

*Srishti Khanna* (Adobe Sign)

Jan 20, 2022, 11:04 PST

Hi Nigel,

Thank you for your patience and support.

I made the same configuration under my test account as yours and ran a test
resulting in the same error.
I.e.
{
"code": "PERMISSION_DENIED", "message": "This user does not have permission
to replace a participant."
}

Could you please make the change under your account? Configure that as
shown in the attached screenshot.
Account > Account Settings > Global Settings > Replace Recipients.

Once done try to run the same scenario and let me know if that works for
you or not.
The x-api-user has to be the sender as that is what I have tried with.

Let me know how it goes.

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