How do I add a participant?

Forum|Forum|8 years ago
September 7, 2017
3 replies
1313 views

I have 8 people signing the document. The signers only number to 6. I used the generic signer for another. But how do I add 8?

I am going to send it to 7 and then send it out yet again for the last signature.

But it would be nice to have infinite options with the number of signers.

This topic has been closed for replies.

Correct answer ScottCarter

Greetings!

What you are running in to is the system defined limitation for the level of service you have subscribed to (details here: Transaction Limits)

Because this is a service level limitation, I do not believe that Support will be able to adjust this value for you.

Signing up for a Trial account can give you temporary relief from the limit, as trial accounts are patterned after a higher level of service.

However if this is an enduring pattern to how your transactions need to be configured, you ultimately will need to sign-up for at least an Individual level of service that provides for 10 signers per transaction.

S

ScottCarterCorrect answer

Participating Frequently

Greetings!

What you are running in to is the system defined limitation for the level of service you have subscribed to (details here: Transaction Limits)

Because this is a service level limitation, I do not believe that Support will be able to adjust this value for you.

Signing up for a Trial account can give you temporary relief from the limit, as trial accounts are patterned after a higher level of service.

However if this is an enduring pattern to how your transactions need to be configured, you ultimately will need to sign-up for at least an Individual level of service that provides for 10 signers per transaction.