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Participating Frequently
September 13, 2019
Question

How do I change the email address associated to my Adobe Sign?

  • September 13, 2019
  • 3 replies
  • 408 views

When I go to "My Profile", there is no link to change the email address.  Can I get assistance?

    This topic has been closed for replies.

    3 replies

    richlewis217
    Participant
    September 16, 2019

    by the way, this is what I have re: TIME STAMP:

    case number ADB-8934659-D1Q9 was closed????

    richlewis217
    Participant
    September 16, 2019

    I'm a real estate broker... I NEED TIME STAMP along with signature & date... contracts REQUIRE an acceptance time & counter-offer time, HOW DO WE SET THIS UP?

    Meenakshi_Negi
    Legend
    September 14, 2019

    Hi Kirklandbarrett,

     

    I see that you are using the Adobe ID(email address) for the Adobe Sign account. In this case, you will need to change the email address from the Adobe account, that will change the email address for your Adobe account too (that means Adobe ID will also be chnaged). Use the steps provided in the following help link for "Change or update the Adobe ID" in order to change the email address for Adobe Sign account.

    https://helpx.adobe.com/in/manage-account/using/create-update-adobe-id.html

     

    Please make sure that the new email address that you setup as your Adobe ID or Adobe Sign is not used before for any other Adobe Sign account

     

    Hope the information helps.

    Let us know if you have any questions.

     

    Regards,

    Meenakshi