guillermog25017147

Participant

Answered

How do I change the Name and Email address which I send a signature request from?

Forum|Forum|9 years ago
March 29, 2017
3 replies
7074 views

How do I change the Name and Email address which I send a signature request from?

Correct answer Meenakshi_Negi

Hi guillermog25017147,

To change your email address from which you send documents for signature, you need to change your Adobe ID.

Please refer the steps provided here: Manage your Adobe ID account

Let us know if you experience any issue.

Regards,

Meenakshi

defaultvimuzudo281c

Participant

Hi,

I originally created my Adobe account using a personal (gmail) address but have since changed my Adobe ID to my work email address, and left my personal email as the secondary account. Unfortunately, whenever I send documents out for signature, its showing as coming from my personal email. How can I correct this, please?

Participant

I get the same issue. My esign 'signature' comes from an old email, even though I have changed my account log-in to a different email. Why is the esign address not the same as the account log-in?

Participant

Is there any option of choosing email address (e.g secondary email addess) without changing my ADOBE ID?

Legend

Hey Steve,

Sorry for the delay in response.

We have checked that you are subscribed to Acrobat Pro DC that includes the Adobe Sign.

If the Adobe Sign is linked with your Adobe account, then you will need to change the email address for your Adobe account. It is not possible to only change the email for the Adobe Sign account.

Hope the information helps.

Thanks,

Meenakshi

Meenakshi_NegiCorrect answer

Legend

Hi guillermog25017147,

To change your email address from which you send documents for signature, you need to change your Adobe ID.

Please refer the steps provided here: Manage your Adobe ID account

Let us know if you experience any issue.

Regards,

Meenakshi

Participant

Or is there a way to inhibit the e-mail address from displaying in the e-mails going out for signature?

I use two different addresses for different purposes and would like keep them separate, e.g. personal documents and work documents.

Legend

Hey,

Sorry for the delay in response.

If you are referring to the email address from which you have sent the document for signature, it is not possible to hide the email address.

As you have mentioned above, you are using two different email addresses. When you will be sending a document for signature, it will be only from a single account.

Let us know if you are referring to something else.

Thanks,

Meenakshi