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Margery497
Participant
August 31, 2016
Answered

How do I delete or edit a document uploaded by a user who is now inactive and no longer a part of the organization?

  • August 31, 2016
  • 1 reply
  • 521 views

I am an admin for our organization.  We have a number of clients and one of them is using Adobe Sign and is setup as a group.  When those group users uploaded document templates they gave permissions for the entire organization.  Now a couple of the users in that group are inactive and  no longer employees of the client.  How do I give permission to someone else in that group to edit and/or delete the templates?  I am getting ready to setup another client to use Adobe Sign and will set them up as a separate group.  The issue is they will be able to see the documents of their direct competitor.

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Correct answer AadeshSingh

Hi Margery497,

Yes, you can access the users account to edit/delete the documents following the steps attached in the document.

- https://files.acrobat.com/a/preview/1b852bd6-b2bf-4596-b80b-ba4e20182532

Regards,
Aadesh

1 reply

AadeshSingh
AadeshSinghCorrect answer
Participating Frequently
September 20, 2016

Hi Margery497,

Yes, you can access the users account to edit/delete the documents following the steps attached in the document.

- https://files.acrobat.com/a/preview/1b852bd6-b2bf-4596-b80b-ba4e20182532

Regards,
Aadesh