Skip to main content
Participant
March 28, 2016
Answered

How do I get to my Dashboard E-Sign

  • March 28, 2016
  • 18 replies
  • 35386 views

When i go to www.echosign.com to sign in and send doucments for signatures. It doesnt always take me to the dashboard, it takes me to the generic Adobe page and I dont know where to go from there.  How do I sign in to  go straight to my dashboard, or what is the process to get there?

This topic has been closed for replies.
Correct answer indofunk

THE MANAGE PAGE IS BACK!!

In the "for signature page" there is a small button on the upper right hand side that reads" Adobe Sign Manage"! Click it.

We're back in business!!!!

Thank you Adobe.

18 replies

altonj70054030
Participant
June 16, 2018

Their staff hasn't commented since 2016? Wow. I'm using a trial version and may just go to an alternative solution. I had to google "How to sign into Adobe Sign" just to find out how to get to the login page. No response since 2016 just means this will never change and the interface will never improve.

Participant
May 22, 2018

I have the same issue I cannot believe how hard it is to find your stupid dashboard!  I'm LOGGED IN yet EVERY link is just trying to sell me on the product.  I spent 15 minutes yesterday before finally giving up and just sending a contract by email on PDF because I could not find how to get to the dashboard!  I've never seen a product so complicated or confusing to get logged into.  We were on a trial for DocuSign but ended up going with Adobe, but as soon as our 1 year term is up in 6 months we are going with DocuSign as this interface is horrible.

Even when you do get to the dashboard I love how it's all squished in the middle of the page, about 6" wide leaving 6"+ of white space on both sides of it.

drewm15469299
Participant
June 15, 2018

I agree. I'm here for the exact same reason. The experience completely blows. I can't find a link to the dashboard. I can't get to the view that shows the actual product functionality that I'M PAYING for. Pathetic. Hello DocuSign.

Participant
May 17, 2018

This the stupidest interface for a paid service ever I mean really stupid like really stupid it makes me want to rethink everything else about Adobe how could make it so hard to use a service that you are paying for monthly.

Participant
May 16, 2018

This might be one of the worst UXs online - speaking from someone with conversion experience and 10+ years in digital.

Thanks for wasting 20 mins trying to use a service I pay for!

Participant
December 15, 2017

Just got the information from the Adobe support, that the correct link to the "Adobe Sign" Dashboard is now: https://na1.documents.adobe.com/account/home But it's still not pusblished on https://acrobat.adobe.com/us/en/sign.html or anywhere else. Insane.

Participant
September 7, 2018

Fantastic This is the link i needed, Theirs now Dash Board Tab at the Top  I'll have to Bookmark this like or create a desktop link

Participant
October 24, 2017

The customer experience of Adobe is HORRENDOUS! I am logged in as a paying customer and yet even the "contact" option is for a sales team to get in touch, not to give feedback as a valued customer!

Adobe - here is what your customers want - LOGIN, View Dashboard, Do the work we are paying to be able to do!!

Participant
April 27, 2018

Agreed!  This is terrible!  I can't figure out how to get to my dashboard either.  It shouldn't be this difficult.  Obviously plenty of other people are having the same issue! FIX THE PROBLEM!!!

Participant
March 9, 2020

I'm g same problem,dont have document page to send and comping documents, please sort this out?????

Participant
October 17, 2017

I can't believe this post has almost 700 views and when I researched back a bit I am finding posts asking the same thing for the last 3 years!!! Stop trying to sell us something, we already purchased from you. Make your system user friendly for your paying customers and give us an easy to locate dashboard so we are not wasting more more hours trying to pay your game. I am researching other options for my clients to fill you my PDF. You are to much trouble.

Jgudino, I hope you found your dashboard.

Community Manager
March 29, 2016

Hello Julio,

Can you see the Dashboard tab on top once you login? Also, in the meanwhile, can you try logging in with below link and see if the tab is shown or not:

Sign In — E-signature and E-sign Software Solution — Adobe Document Cloud

Regards,

-Rijul

InsuredbySteph
Participant
June 6, 2016

Hello, I am having a similar problem. When I log in my dashboard is not showing 100% signed. Everything I have sent out is signed. I have refreshed it.... Clear my cookies and all that too. Please help! Steph -Insured by steph.

Participant
July 19, 2017

Same problem.  I'm paying for this service,  I just want to say "STOP SELLING ME!! LET ME USE IT!!"

-Doug