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How do I resend a document for signing?

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I have a document that was misplaced by the person supposed to sign. How do I resend it to them to sign?

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R

Rijul Raj KhuranaCorrect answer

Inspiring

Hello Andrewk15076826,

If the document is still out for signature, you can create a reminder which will send a new email for the same document to signer. You can go to Manage tab->Single click document under out for signature and on right, click Remind tab.

Regards,

-Rijul

I

Impressive_Walrus3ac5

Participant

If someone has signed in the wrong place, do I have to re do the doc?

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Meenakshi Negi

Community Manager

Hi Impressive_Walrus3ac5,

Thank you for reaching out.

If someone has signed in the wrong place, you will need to send the document again. Please make sure to assign signature fields for each recipient, as this will help reduce the chances of signatures being added in the wrong location.

You may refer to the information in the following help document: Add and configure form fields.

Let us know if you have any questions or need help.

Thanks,

Meenakshi

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K

kenneth_1959

Participant

Client says they did not receive the document. How do I resend the document

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Meenakshi_Negi

Legend

Hi kenneth_1959,

Thank you for reaching out.

If you have sent the document for signature, please make sure that you have used the correct email address for the recipient. Please ask the user to refer to the information in the following help document: https://adobe.ly/4k8I7en.

There is no resend option in Acrobat Sign. However, you can cancel the transaction and send a new one. To do so, follow the steps suggested here: Cancel an agreement.

Feel free to let us know if you have any questions.

Thanks,

Meenakshi

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R

RobertoBR

Participant

Very helpful your answer. The organization in the site is not much intuitive, at least for this command.

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E

Ed30422958jwck

Participant

No, you did not answer the question -

"How about if the document has expired. Is there a way to just click resend or do I have to go thru the whole process again."

Answer that question please

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mariahweyne

Inspiring

Yo cannot resend. You have to start again.

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R

Rijul Raj KhuranaCorrect answer

Inspiring

Hello Andrewk15076826,

If the document is still out for signature, you can create a reminder which will send a new email for the same document to signer. You can go to Manage tab->Single click document under out for signature and on right, click Remind tab.

Regards,

-Rijul

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Y

Yevon5CA0

Participant

How about if the document has expired. Is there a way to just click resend or do I have to go thru the whole process again.

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J

JAHHdesign

Participant

And also is the "send reminder" option is not avalible (maybe my institutions is blocking that functions...?). It seems like this should be obvioulsy avalible function. Why is it no where to be found.

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