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Sara_NewUser2024
Participant
Oct 9, 2026 9:37 PM UTC
Answered

How Do I view Agreements sent for signature by another team-member?

I am the admin for our account, we only have 2 users at this time.  My team-mate is out of the office on vacation for the next week.  I need to check/follow-up on 2 agreements that my team-mate sent out for e-signatures before she left on vacation.  How can I view the agreements that she has sent?  

 

Also, how can she view the agreements that I have sent?  

I’ve searched the KB and I found 1 post about this from 4 years ago that was never answered.  I can’t be the only person who needs this information.  I really appreciate any insight that anyone has. 

 

Thanks so much!
Sara

Meenakshi Negi
Meenakshi NegiCorrect answer
Community Manager
Oct 16, 2026 3:42 PM UTC

Hi Sara_NewUser2024,


We have checked your account using the email address linked to your community profile. Your plan does not include the feature to share the account. That is why you don't see the admin menu option. 

The feature is available with Acrobat Sign small business, business and entperise accounts only.

Hope that answers your question.


Thanks,

Meenakshi

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3 replies

Sara_NewUser2024Author
Participant
Oct 15, 2026 6:34 PM UTC

I tried following the instructions in the ‘Manage User and Group Content Shares’ article, however, I was never able to find just the Admin menu.  I can get to the Admin Console and see information about our company account and our users.  I’ve tried using the browser based access to our account as well as the app on my local computer and I can’t find the “Admin Menu” anywhere.  I have not been able to access the Shared Users tab and therefore I can’t follow these instructions.  I have an admin account - my user role is “Admin”.  I’ve tried searching the KB for more information on how to access the Admin menu - I found a few resources, but again, I was not able to access the admin menu to get to the shared users tab.  If there’s another way to access this tab, please let me know.  

 

Thanks, 

Sara

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Meenakshi Negi
Community Manager
Meenakshi NegiCommunity ManagerCorrect answer
Community Manager
Oct 16, 2026 3:42 PM UTC

Hi Sara_NewUser2024,


We have checked your account using the email address linked to your community profile. Your plan does not include the feature to share the account. That is why you don't see the admin menu option. 

The feature is available with Acrobat Sign small business, business and entperise accounts only.

Hope that answers your question.


Thanks,

Meenakshi

Translate
Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
Oct 12, 2026 3:07 PM UTC

Hi Sara_NewUser2024,


Thank you for reaching out. 

Users within a shared account can access each other's documents. For more information on how to share an account with another user, please refer to the help document titled: Share an account with another user.

As the account administrator, you can find details on managing account sharing in the document titled "Manage user and group content shares."

Hope the information helps.


Let us know if you have any questions.


Thanks,

Meenakshi

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