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parvinderr2389000
Participating Frequently
April 20, 2016
Answered

How do we add password to the document ?

Upgrade took away the capability to add password to the document.  I have to go to classic view to add password.  Can someone point me to the right direction ?

Thanks

Parvinder

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AadeshSingh
AadeshSinghCorrect answer
Participating Frequently
April 21, 2016

Hi parvinderr2389000

The new Send page does not have the option to add password to open Signed document.

It's a know issue & has already been reported tot he Senior team. They are investigating on it.

In the mean time I will recommend you to keep on using the "Classic Preview" to implement password to open Signed document.

Regards,
Aadesh

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4 replies

Sarojini_Nagar
Sarojini_Nagar
Participating Frequently
April 21, 2016

Hi Parvinder Raheja,

Please drop a mail to the above mentioned ID and the respective team will reach you out and help you with the issue .

Regards

Sarojini

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Sarojini_Nagar
Sarojini_Nagar
Participating Frequently
April 21, 2016

Hi Parvinder Raheja,

Could you please let us know the which adobe application you are using ?

If you have issues with Echo Sign service you can feel free to mail at : support@echosign.com and the respective team will get back to you and help you out .

Let us know if you have any other issues.

Regards

Sarojini

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parvinderr2389000Author
Participating Frequently
April 21, 2016

I am using the cloud echo sign applicable. Recently an upgrade was made. The classic view had the password option

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AadeshSingh
AadeshSinghCorrect answer
Participating Frequently
April 21, 2016

Hi parvinderr2389000

The new Send page does not have the option to add password to open Signed document.

It's a know issue & has already been reported tot he Senior team. They are investigating on it.

In the mean time I will recommend you to keep on using the "Classic Preview" to implement password to open Signed document.

Regards,
Aadesh

Translate
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