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parvinderr2389000
Participating Frequently
April 20, 2016
Answered

How do we add password to the document ?

  • April 20, 2016
  • 2 replies
  • 1157 views

Upgrade took away the capability to add password to the document.  I have to go to classic view to add password.  Can someone point me to the right direction ?

Thanks

Parvinder

This topic has been closed for replies.
Correct answer AadeshSingh

Hi parvinderr2389000

The new Send page does not have the option to add password to open Signed document.

It's a know issue & has already been reported tot he Senior team. They are investigating on it.

In the mean time I will recommend you to keep on using the "Classic Preview" to implement password to open Signed document.

Regards,
Aadesh

2 replies

Sarojini_Nagar
Sarojini_Nagar
Participating Frequently
April 21, 2016

Hi Parvinder Raheja,

Please drop a mail to the above mentioned ID and the respective team will reach you out and help you with the issue .

Regards

Sarojini

Sarojini_Nagar
Sarojini_Nagar
Participating Frequently
April 21, 2016

Hi Parvinder Raheja,

Could you please let us know the which adobe application you are using ?

If you have issues with Echo Sign service you can feel free to mail at : support@echosign.com and the respective team will get back to you and help you out .

Let us know if you have any other issues.

Regards

Sarojini

P
parvinderr2389000Author
Participating Frequently
April 21, 2016

I am using the cloud echo sign applicable. Recently an upgrade was made. The classic view had the password option

AadeshSingh
AadeshSinghCorrect answer
Participating Frequently
April 21, 2016

Hi parvinderr2389000

The new Send page does not have the option to add password to open Signed document.

It's a know issue & has already been reported tot he Senior team. They are investigating on it.

In the mean time I will recommend you to keep on using the "Classic Preview" to implement password to open Signed document.

Regards,
Aadesh

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