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Participant
Jan 22, 2016 3:50 PM UTC
Answered

How do you remove the Blue Line, Date and Name from Signature in Acrobat Sign?

We would like to use esign for documents; however, these documents are dated elsewhere and the signature should not be dated. Is there a way to turn the blue line, etc. on and off in esign? Thanks!

MagentaSA
MagentaSACorrect answer
Inspiring
Feb 22, 2021 3:59 PM UTC

I know, that I am signed as admin, but I can't find the settings, can you please help?


You need to be logged as the admin. The goto Accounts Tab> Account Settings> Signature Preferences> the uncheck Use well-formatted signatures and initials. IF you cant see the accounts tab then you are not the account admin or group admin.

 

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57 replies

BachLawOfficePeoria
Participant
Sep 20, 2018 6:25 PM UTC

I would like to use Adobe Sign but every time I have sent one out for signature and received it back, it comes back with a blue line, their name, and date below. The documents I am sending for signature should not have this information. Please advise on how to remove this from my "Send for Signatures" tool? Thank you.

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Participating Frequently
Sep 21, 2018 6:26 PM UTC

Greetings!

The setting you are looking for will require an account level admin to adjust.

Assuming you are an admin:

  • Log in as your admin user
  • Click the Account tab at the top of the screen
  • Expand the Account Settings menu
  • Select the Signature Preferences section
  • Uncheck Use well-formatted signatures and initials
  • Save the configuration

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SLans
Participating Frequently
Aug 10, 2022 4:57 AM UTC

Hi there. Can this be User-level rather than having an account-wide effect? Our company has given a 'Sender' account to a few employees. There's one User/Sender who would like to remove the blue line with name and date but of course the others do not want to. Please let me know.

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courtneybitton
Participant
Apr 4, 2016 7:29 PM UTC

Can we add the name/date to all signature types? If a signer has an uploaded image of their signature, then the name/date do not appear. This is inconsistent, because all other signature types have their name/date appear below the signature.

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Inspiring
Apr 18, 2016 5:33 AM UTC

Hello Courtney,

Sorry for the delay. The name & date is only shown when the signers sign the document by typing their name. When they use the image, it is not shown as per the design.

Regards,

-Rijul

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xpanbc
Participant
Jun 26, 2017 6:25 PM UTC

Hello Rijul,

I have the opposite issue. I would like the signature without name and date. What options do I have? Only uploading an image?

Cheers,

PT

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Inspiring
Jan 23, 2016 8:30 AM UTC

Hello Lillian,

You can disable the date and name by going to Account tab->Account settings->Signature Preferences and uncheck "Well formatted Signature".

-Rijul

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RoRljAuthor
Participant
Jan 25, 2016 2:05 PM UTC

There is no account tab. =(

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Inspiring
Jan 26, 2016 8:58 AM UTC

Hello Lillian,

Then, it seems that you are the user and not account admin. Can you inbox me your registered email address so that I can check your account?

Regards,

-Rijul

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