How the duplicate signature field being created?

Question

After creating a signature, name, date, and title field, the software is often (not always) automatically creating a duplicate signature block below these field and there is no way I've found to delete this duplicate block. Any idea why this would happen?

JWsyn · Accepted Answer

This solved the problem, thank you!

CSM_Shannon · Answer

Hello,

Assuming you are the Admin for your account and using the regular send page - here is a setting that can commonly cause this:

If one or both of those boxes are checked and you don't want Sign to add that extra signature block you must collect this information in a correctly formatted field for every recipient.

Feel free to reply with screenshots along with additional details if this does not help solve your conern.

Thank you and have a nice day,

Shannon

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