How to become an administrator in order to create accounts ?

Hi Valerie,

Thank you for reaching out, and sorry for the delay in response.

The account admin will be the one whose email address was used to purchase the license. We have checked that you are a part of the Adobe Sign Enterprise plan. You may use the Admin console to add accounts. For more information, please refer to the following help document: https://helpx.adobe.com/enterprise/using/dce-feature-administration.html.

If you experience any issues, please get in touch with the support team for further help. You may contact them via the steps suggested here: https://helpx.adobe.com/sign/using/adobesign-support-resources.html.

I hope the information helps.

Thanks,

Meenakshi