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Participant
October 10, 2024
Question

How to cancel an agreement waiting for signature using the API

  • October 10, 2024
  • 1 reply
  • 436 views

We're automating our adobe sign process via API and have it working perfectly.  However, sometimes an agreement (quote) will expire after 30 days without ever getting signed.  Since the agreement was created via API, we want a way to cancel it via API and I cannot find a call to do so in the API.  I feel certain this must be a thing you can do.  What am I missing?  There is an option to change visibility.  Might this be the way?  You can do this manually when you log in so that usually means there is a way to do it via API.  If you know the call, please share with me.

Could this be it?     put /agreements/{agreementId}/me/visibility


1 reply

Meenakshi_Negi
Legend
February 27, 2025

Hi Owen36036218l6m5,

 

Thank you for reaching out, and sorry about the delay in response.

 

We have checked that you are using the Adobe Sign Enterprise plan. If you have an integration-related question, the experts can best answer it. Please contact our Adobe Sign Enterprise support team for the correct information. You may contact them using the steps in the following help document: https://adobe.ly/3XlcxBs.

Refer to the following help document for more information on Acrobat Sign Integration: https://adobe.ly/4h43gVD.

 

Thanks,

Meenakshi