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melindap17201684
melindap17201684
Participant
October 3, 2018
Answered

How to delete a draft document from Adobe Sign?

  • October 3, 2018
  • 7 replies
  • 27487 views

I can't find any way to delete a draft in the Adobe Sign list. I uploaded the wrong document for signature. I guess I've been updated to a whole new interface and everything looks completely different. I don't see "delete" or a trash can icon. Thanks for all help.

This topic has been closed for replies.
Correct answer Meenakshi Negi

Hi Melindap,

Sorry for the delay in response.

You can delete the draft document from the Adobe Sign Manage page.

In the Document Cloud, go to For Signature.

The enable the radio button for Adobe Sign Manage from the top right corner of the window.

Check the screenshot below:

There you can go to Draft and select the document from the list.

Then click on the Delete option provided at right in the preview window.

Hope that answers your query.

Feel free to update the thread if you have any question.

Regards,

Meenakshi

7 replies

A
adiaz@silroadmed.com
Participant
May 7, 2020

Hi Adobe, 

 

You can not delete a draft as you explained above.  The draft section You only have the "print", "enlarge", "PDF" and "hide" 

 

Any assistance would be greatly appreciated.

 

Thanks, 

    S
    SCMimi
    Participant
    September 5, 2020

    Same issue.

      V
      ViVs
      Participant
      September 23, 2019

      I FIGURED IT OUT!!

      It's a bit of a cumbersome process, but there is a way to delete incorrect, draft, and other documents. Click on -->your account, -->privacy --> and then do a search for the email associated with your account. Using your account email will bring up every document you've ever started, sent out, or had in draft mode. You will then see a delete icon next to the document. 

      Hope this helps everyone!

      Viviane

        K
        karenh7692984
        Participant
        October 16, 2019
        Thank you so much!!!
          V
          ViVs
          Participant
          October 16, 2019
          You are welcome 🙂
          P
          prestonj28281179
          Participant
          September 15, 2019

          I haved used the program for 3 years now, and I too am very frustrated that "hide" has replaced "delete" - none of us want to hide mistakes, and we don't need an audit trail of everything.  Please put back the DELETE button!

            P
            pbrandes
            Participant
            June 14, 2019

            Another frustrated user. Please restore Delete capability for selected drafts.

              T
              teligencewebdev
              Participant
              June 10, 2019

              Whoever came up with the Hide instead of Delete option did not think this through.  It makes no sense at all.  We want to be able to delete the mistakes, not hide them.  What is the point in that?!

                suzannep28590766
                suzannep28590766
                Participant
                June 14, 2019

                i want to delete the drafts as well, not hide them. Can you restore that feature ASAP. thanks

                  C
                  cindyg67375013
                  Participant
                  June 7, 2019

                  I am also having the exact same issue

                    Meenakshi Negi
                    Community Manager
                    Meenakshi NegiCommunity ManagerCorrect answer
                    Community Manager
                    December 3, 2018

                    Hi Melindap,

                    Sorry for the delay in response.

                    You can delete the draft document from the Adobe Sign Manage page.

                    In the Document Cloud, go to For Signature.

                    The enable the radio button for Adobe Sign Manage from the top right corner of the window.

                    Check the screenshot below:

                    There you can go to Draft and select the document from the list.

                    Then click on the Delete option provided at right in the preview window.

                    Hope that answers your query.

                    Feel free to update the thread if you have any question.

                    Regards,

                    Meenakshi

                    H
                    hartmang
                    Participant
                    June 6, 2019

                    I do not have the "delete" icon but instead have a "hide" icon. Is there not a way to delete any longer?

                      Meenakshi Negi
                      Community Manager
                      Meenakshi NegiCommunity Manager
                      Community Manager
                      June 15, 2019

                      Hi All,

                      The "Delete" button in Adobe Sign is just replaced by the "Hide" button. However, there is no change in the function of this button.

                      The delete button used to hide the document from the Manage page, however, the document was never deleted from the account.

                      The Hide button in the Adobe Sign has the same function. It will hide the document from the Manage page. The document will not be deleted from the account.

                      To delete the document permanently from the Adobe Sign account, you will need the data retention policy.

                      For more details about the data retention policy, please refer to the following help document.

                      - Adobe Sign - Document Retention

                      Let us know if you have any questions.

                      Regards,

                      Meenakshi

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