How to delete a template that is older than 45 days

Forum|Forum|8 years ago
October 12, 2017
1 reply
422 views

I can't delete old templates in my account.

I get this message: "Due to the size of your account, only agreements from the last 45 days were loaded."

How do I delete these?

This topic has been closed for replies.

S

SimonATS

Legend

search for the word 'library' that should bring up all library templates, though you may need to contact support to enable searching on the server directly.

S

simpled27780482Author

Participant

I've tried to contact support here:

Contact Customer Care

Wow they are terrible.

They said I can only fix this through support forums

I cannot delete through your recommended method.

I need to delete these template files, or just cancel my service.

This shouldn't be that hard

S

SimonATS

Legend

log back in and try searching again, it should pop up your old templates which you can select and then delete.

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