How to delete autosaved emails when selecting for Adobe Sign

Forum|Forum|1 year ago
December 12, 2024
2 replies
348 views

I have incorrectly typed the same email multiple times when sending documents for signature and now, when i begin typing that same email, 10 of the wrong ones pop up and I need to sort through them to make sure I type the correct email. Is there a way to delete autosaved emails from Adobe Sign so that the correct one autosaves?

Correct answer Meenakshi_Negi

Hi trl_project_controls_7491,

Thank you for reaching out.

Yes, you may click on the"X" icon next to the email address suggestion when it appears. The email address will be permanently removed from the suggestion.

If you experience any issues, let us know.

Thanks,

Meenakshi

paula_4964

Participant

Hi ,

I have this same problem but I do not have the X option next to the suggestion

Meenakshi_Negi

Legend

Hi paula_4964,

Thank you for reaching out, and sorry for the trouble caused.

As mentioned, the option X is not available for you to remove the email address from the suggestion. Could you please confirm if you are using the desktop application or the web? If using the desktop application, share the Acrobat and OS version.

If you are using the desktop, please try using the Acrobat web account to see if you get the option.

Let us kow how it goes.

Thanks,

Meenakshi

Meenakshi_NegiCorrect answer

Legend

Hi trl_project_controls_7491,

Thank you for reaching out.

Yes, you may click on the"X" icon next to the email address suggestion when it appears. The email address will be permanently removed from the suggestion.

If you experience any issues, let us know.

Thanks,

Meenakshi

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