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Inspiring
July 29, 2015
Answered

How to enable an API user access to removeDocument method?

  • July 29, 2015
  • 2 replies
  • 766 views

Hi - I need to allow the API user to delete documents via the removeDocument method. When I call that method with a documentKey, I get an API error:

[removeDocumentResult] => stdClass Object

        (

            [errorCode] => INVALID_API_KEY

            [errorMessage] => You do not have permission to execute this API method.

            [success] =>

        )


Nevermind that the error code indicates that the API key is invalid (it isn't - I've been able to send documents through to ADC with that same key), but I don't see anywhere in the User dashboard that would grant the permission to the API user to execute removeDocument.


Any help appreciated - thx

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Correct answer Rijul Raj Khurana

Hello Nbennett25,

The above mentioned method would require permissions to be enabled and you would need to contact Support for the same:

Support | eSign services from Adobe

Regards,

-Rijul

2 replies

Rijul Raj KhuranaCorrect answer
Inspiring
July 29, 2015

Hello Nbennett25,

The above mentioned method would require permissions to be enabled and you would need to contact Support for the same:

Support | eSign services from Adobe

Regards,

-Rijul

Inspiring
July 29, 2015

Thanks Rijul. I'm just working with a demo (unpaid) version for now. I'll contact support when I need to enable the permission for the API user.

Thanks!