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stevet51029067
Participant
June 10, 2016
Question

How to force password reset?

  • June 10, 2016
  • 1 reply
  • 695 views

We are trialling Adobe Sign as a secure solution for job applicants to register their details. As such we require that their personal information is password protected. We are able to send out password protected links by invitation and confirmation email, but need the ability to force the signer to change their password on first logon, as the password we initially send them is in plain text. Does anyone know if this is possible, and also for the signer to reset their password by choice subsequently?

Thanks

Steve

This topic has been closed for replies.

1 reply

MichaelKazlow
Legend
June 12, 2016

I think I am missing something. The password is to be able to open and sign the PDF. In this case it is being used for authentication purposes as well as encryption.  There is no way or need for them to change the password as the PDF is not really in the mail, but residing on a secure server.

stevet51029067
Participant
June 13, 2016

Hi Michael, thanks for your reply. The password needs to be conveyed to the signer in the first place, and the only mechanism we have to do this is by clear text in an email, which is not encrypted. Should the signer's email be compromised then all their personal information in the form is also at risk of compromise, hence the need to for them to change it at first logon.

Thanks

Steve

MichaelKazlow
Legend
June 14, 2016

If the person's email is compromised, then baddies can intercept your emails and send them their own form to fill out. If someone's email is compromised their computer can be compromised and they can record every keystroke. As a business you cannot control the consequences of your future employees or business partners having a compromised system. If you want to minimize the issues on your end, remove the form from Adobe's servers the moment the form returns.