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JunaidAnwar
Participant
August 31, 2015
Answered

How to get the Signed version of Personalized Widget using getDocuments?

  • August 31, 2015
  • 1 reply
  • 546 views

Hi

How can I get the Signed version of Personalized Widget using getDocuments? It seems we can get that by specifying the participant email when calling getDocuments method but it doesn't seems to work. It always returns the initial widget document but not the signed one. Any help will be appreciated.

p.s.: It works fine when getting the documents created using "sendDocument" method but not with the documents created with "createPersonalUrlWidget".

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Correct answer Rijul Raj Khurana

Hello JunaidAnwar,

Are you providing the document key of Parent Widget created? if that's the case, then getDocuments will return the original Widget created and not the signed ones.

In order to retrieve the signed copy ( child of Parent Widget), you would need to first get document keys associated with signed Widgets. You can retrieve it first through getFormData method and provide the Parent Widget key in request code. In response, you would receive all document keys of signed instance of Widget along with form data.

Now, use the document keys received in getDocuments () in order to get signed PDF.

Let me know if that helps!

-Rijul

1 reply

Rijul Raj KhuranaCorrect answer
Inspiring
September 16, 2015

Hello JunaidAnwar,

Are you providing the document key of Parent Widget created? if that's the case, then getDocuments will return the original Widget created and not the signed ones.

In order to retrieve the signed copy ( child of Parent Widget), you would need to first get document keys associated with signed Widgets. You can retrieve it first through getFormData method and provide the Parent Widget key in request code. In response, you would receive all document keys of signed instance of Widget along with form data.

Now, use the document keys received in getDocuments () in order to get signed PDF.

Let me know if that helps!

-Rijul