Skip to main content
G
gian_franco_6722
Participant
January 13, 2025
Answered

How to insert document screenshot in body of Adobe Sign email

  • January 13, 2025
  • 1 reply
  • 345 views

Hi,

 

I want to use Adobe Sign's audit trail to establish that I notified a recipient who refuses to receive the letter. Most likely the most I will get in the audit trail is "Recipient viewed the email"

 

So I need a way to insert a screenshot of the document in the body of the email itself and not just have the document attached. But I don't think the Message box allows anything other than typewritten text

 

Seeking help in how I can do that.

Correct answer Meenakshi_Negi

Hi gian_franco_6722,

 

Thank you for reaching out.

 

We have checked that you have an Acrobat Sign Enterprise service plan. Please refer to the information in the following help document on what can be customized in the email: https://adobe.ly/40CZn3Q. 

Check if that helps.

 

Thanks,

Meenakshi

 

1 reply

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
January 31, 2025

Hi gian_franco_6722,

 

Thank you for reaching out.

 

We have checked that you have an Acrobat Sign Enterprise service plan. Please refer to the information in the following help document on what can be customized in the email: https://adobe.ly/40CZn3Q. 

Check if that helps.

 

Thanks,

Meenakshi

 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices