How to remove "demo use only" quot when sending an agreement?

Forum|Forum|10 years ago
May 18, 2015
4 replies
9050 views

Hi

I did a search but the only feed did't really help.

I have an account that I set up and tested and all seemed OK, other then the "Demo Use Only" flag, have now paid for a year's subscription, created a document for signing and still getting the "Demo Use Only" flag.

Is there a delay in removing this from the account, or am I missing something.

My account has me as the main user, but I had created sub-users and I was using one of those.

Thanks

This topic has been closed for replies.

Correct answer AadeshSingh

Hi jeremyc47795836,

I see that the paid Adobe Sign account is now configured, now you won't get "Demo Use Only" flag.

Regards,

Aadesh

R

Rova5C10

Participant

Hi all,

I have a problem with my account, it's a paid account and it still said [DEMO USE ONLY] in my form.
Can anyone help me?

On the other hand, I cannot change the language of my Adobe Sign form, it said the change has been taken into account but after refreshing it comes back to the US language.

Thank you in advance.

HallworthC

Participant

I have a registered account that has been working until today.Now I am getting FOR DEMO USE stamped across the signature documents.

I also cannot find which account I have, or the renewal dates in my Profile/Account details.

Why does Adobe not run a help desk or have a live-chat to help their customer?

S

SimonATS

Community Manager

You are either using a developer account, or your application is using an Api/integration key from a Developer account.

You can contact support by logging in your Esign services account via www.echosign.com and click the Question mark in the upper right corner.

In the lower middle half you should see various contact options. Click the get started link under Contact support for assisted support.

R

Rova5C10

Participant

Hi,

I have the same problem with my account, it's a paid account and it still said [DEMO USE ONLY].
Can anyone help me?

On the other hand, I cannot change the language of my Adobe Sign form, it said the change has been taken into account but after refreshing it comes back to the US language.

Thank you in advance.

prontot73112088

Participant

I have the same problem now on the basic account ... its a paid account and has been paid for months and still said demo use only ..

someone told me might be related to the Developer API account ?