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Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
Jan 18, 2018 5:46 AM UTC

Hi Mardid,

Sorry for the delay in response.

You cannot edit a template that is created by someone else in the group even if you have the Admin access.

A template can be edited or updated only by its owner.

No one else can get the access to modify the template.

You have to ask the creator of the template to make the changes.

Let us know if you have any questions.

Regards,

Meenakshi

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5 replies

marthad81934003
Participant
Mar 1, 2018 2:34 PM UTC

This is problematic.  What if the creator leaves the company?  Then you have to re-create the document with all the integrated mappings and re-create the buttons?  Shouldn't this be an admin permissible function?

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    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    Mar 14, 2018 7:49 AM UTC

    Hi Marthad,

    Sorry for the delay in response.

    If the creator of the template leaves, you will be able to use the template.

    You will just not be able to make any changes or edit the template.

    We do appreciate your feedback on this.

    Please share your feedback with the team over here Adobe Sign Feature Requests

    Regards,

    Meenakshi

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    MichaelKazlow
    MichaelKazlow
    Legend
    Jan 20, 2018 2:30 AM UTC

    You cannot update the template, but you can edit the template and save it to your library.

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    MichaelKazlow
    MichaelKazlow
    Legend
    Jan 20, 2018 2:31 AM UTC

    Let me be clear you are editing a copy of the template, not the template itself.

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    Meenakshi_Negi
    Meenakshi_NegiCorrect answer
    Legend
    Jan 18, 2018 5:46 AM UTC

    Hi Mardid,

    Sorry for the delay in response.

    You cannot edit a template that is created by someone else in the group even if you have the Admin access.

    A template can be edited or updated only by its owner.

    No one else can get the access to modify the template.

    You have to ask the creator of the template to make the changes.

    Let us know if you have any questions.

    Regards,

    Meenakshi

    Translate
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