Skip to main content
S
sreejesh_5190
Inspiring
November 7, 2025
Question

I am facing an issue with Issue with Attachment Fields in Adobe Sign Template

  • November 7, 2025
  • 1 reply
  • 110 views

Hi,

I am facing an issue with the attachment fields. When I design a web form and place the attachment fields, they appear clickable with a yellow background, as shown below. (here also Display Label I gave as 'Attachment 1')

However, when I place the same attachment field in the adobe sign template, it doesn’t appear clickable and the yellow background is missing. Please refer to the screenshot below.

I also noticed that if I don’t provide any value in the Text to display property, the attachment field appears correctly with the yellow background. In the screenshot below, I didn’t specify any value for the Text to display property of the first attachment, and it displays properly.

 

 

Could you please let me know is why it is not  looking clickable with yellow background if I provide the Text to display property value?

 

Thanks,

Sreejesh

1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
November 7, 2025

Hi sreejesh_5190,

 

Thank you for reaching out.

 

Please let us know if the fields turn yellow when you click on them. Check and confirm.

In the meantime, we are checking this workflow.

 

Thanks,

Meenakshi

 

 

S
sreejesh_5190Author
Inspiring
November 11, 2025

When I click on the attachment field it will turn yellow in the templatre document.

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
November 11, 2025

Hi sreejesh_5190,

 

Thank you for the confirmation.

Please allow us some time to review and verify this information. We will share the information once we hear from the team.

 

Thanks,

Meenakshi

 

 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices