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Participant
October 15, 2026
Question

I am trying to create a developer account on adobe sign API, still iam not getting any email, 4 hours done already

I am trying to create a developer account on adobe sign API, still iam not getting any email, 4 hours done already

    8 replies

    Meenakshi Negi
    Community Manager
    Community Manager
    October 19, 2026

    Hi efficient_solution239c,

     

    Thank you for sharing your email address. We have checked your email address and found that it is already registered for an Acrobat Sign free account. Unfortunately, you cannot use the same email address for two different Acrobat Sign accounts.

    To register for the Developer edition of Acrobat Sign, you will need to use a different email address that has not been registered before. If you'd like, you can share the new email address with us, and we can check and confirm its eligibility.

     

    Thanks,

    Meenakshi

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    Participant
    October 20, 2026

    [Email ID remoed by Adobe Moderator]

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    Anand Sri Bhattacharya
    Community Manager
    Community Manager
    October 15, 2026

    ​@efficient_solution239c Please share the details in Private/direct message. Click on my user profile name, select message on the next screen. 

    Add the requested information, along with the community thread.

     

    Regards,

    Anand Sri.

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    Participant
    October 15, 2026

    I didn't find any message screen, only my profile link is there

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    Anand Sri Bhattacharya
    Community Manager
    Community Manager
    October 15, 2026

    ​@efficient_solution239c I have sent you the message, please check the community message inbox.

     

    Regards,

    Anand Sri.

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    Participant
    October 15, 2026

    [Personal email ID removed by Adobe moderator]

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    Anand Sri Bhattacharya
    Community Manager
    Community Manager
    October 15, 2026

    Hello @efficient_solution239c,


    I hope you are doing well, and I'm sorry for the trouble you had.


    Could you please share the Adobe ID (email) that you selected to register with the Adobe Sign API account via direct/private message only, and we will get this checked internally. To send the direct message, please click on the user profile and select Message. Please add this community URL in the message for internal tracking purposes.

    Please don't share any email address on the public platform.


    Thanks,

    Anand Sri.

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