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Participant
Dec 11, 2015 11:50 AM UTC
Answered

I bought the monthly service and I am getting an error saying "upload limit exceeded" how do I fix this

I paid for monthly service to be able to use this, it was bad enough that I had to wait hours before it was activated but now I can't even use it. 

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Anubha Goel
Anubha GoelCorrect answer
Participating Frequently
Dec 11, 2015 12:22 PM UTC

Hi kellyk94622299,

You might have exceeded the limit of document size allowed for uploading.

Please inbox me your email address associated with eSign account so that I can check at my end.

Regards,

Anubha

1 reply

Anubha Goel
Anubha GoelCorrect answer
Participating Frequently
Dec 11, 2015 12:22 PM UTC

Hi kellyk94622299,

You might have exceeded the limit of document size allowed for uploading.

Please inbox me your email address associated with eSign account so that I can check at my end.

Regards,

Anubha

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