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Participant
Aug 7, 2025 8:53 PM UTC
Question

I can't find a way to verify a signature

I have some documents that were digitally signed via Adobe Sign. Although the digital certificate has been generated, I can't verify or prove that it is linked to the signed document. I found the signature ID, but it doesn't appear within the document, which prevents validation and results in the signature not being accepted as valid.

2 replies

MikelKlink
Participating Frequently
Aug 8, 2025 5:23 AM UTC
quote

Although the digital certificate has been generated, I can't verify or prove that it is linked to the signed document.

 

If you are sure about the former, how could it not be linked to the document?

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Meenakshi_Negi
Legend
Aug 7, 2025 11:01 PM UTC

Hi maicon_8546,

 

Thank you for reaching out. 

 

If you use Acrobat Sign, you can use the Audit report with the signed document. Please share more information on what you mean by here to validate the signature. Please share more information on the issue here.

 

In the meantime, also refer to the information in the following help document: https://adobe.ly/45aE7py. 

 

Feel free to let us know if you need any help.

 

Thanks,

Meenakshi

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