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Kevin377212062oc6
Participant
June 25, 2024
Answered

I can't find copy of signed Adobe document.

  • June 25, 2024
  • 2 replies
  • 1013 views

Can Adobe resned me a docuemnt that i signed in the past? I don'y have a copy. 

This topic has been closed for replies.
Correct answer Meenakshi_Negi

Hi Kevin377212062oc6,

 

Thank you for reaching out.

 

If you need a copy of the signed document, please check the files in the completed folder under the Manage tab in Acrobat Sign. Refer to the information in the following help document: https://adobe.ly/3RP8I58. 

You may also check with the file's sender. Or check your email account inbox, as you might have received a copy of the signed document.

 

Let us know if you need any help.

 

Thanks,

Meenakshi

 

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

2 replies

K
Kevin377212062oc6Author
Participant
July 8, 2024

I did not have an account at the time of signing. Is there any way Adobe would have a record of the file?

Meenakshi_Negi
Meenakshi_Negi
Legend
August 1, 2024

Hi Kevin,

 

Sorry about the delay in response.

 

The account is created automatically with the email address on which you receive the document for signature when you sign the document. However, the document will appear only if the sender does not remove it. 

When you sign the document, you receive a notification email with a signed PDF. Check your inbox, you might have received that email. You may also check your account or check with the account sender.

 

Thanks,

Meenakshi

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
June 30, 2024

Hi Kevin377212062oc6,

 

Thank you for reaching out.

 

If you need a copy of the signed document, please check the files in the completed folder under the Manage tab in Acrobat Sign. Refer to the information in the following help document: https://adobe.ly/3RP8I58. 

You may also check with the file's sender. Or check your email account inbox, as you might have received a copy of the signed document.

 

Let us know if you need any help.

 

Thanks,

Meenakshi

 

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

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