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CASmiami
CASmiami
Participant
Nov 17, 2015 5:51 PM UTC
Answered

I can't get my EchoSign to recognize a Topaz bluetooth wireless signature pad.

I would like to use a Topaz wireless signature pad for customers we have in the office sighing EchoSign documents. Our forms are in NetSuite and use EchoSign; however, the documents aren't recognizing the signature pad as an input device.

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abhissha
abhisshaCorrect answer
Participating Frequently
Dec 7, 2015 6:56 AM UTC

Hi CASmiami,

You need to check the compatibility of authoring application with the signature pad.

Thanks,

Abhishek

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2 replies

abhissha
abhisshaCorrect answer
Participating Frequently
Dec 7, 2015 6:56 AM UTC

Hi CASmiami,

You need to check the compatibility of authoring application with the signature pad.

Thanks,

Abhishek

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Sara_Forsberg
Inspiring
Nov 18, 2015 5:44 PM UTC

[discussion moved to Document Cloud eSign services forum]

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