Skip to main content
Participant
February 21, 2017
Answered

I can't log in to adobe echosign after changing my email and profile name

  • February 21, 2017
  • 1 reply
  • 825 views

It keeps coming up with this error when I put in the verification code:

Error Code: 170221042438017.ord-prod-app14

Please can someone help?

Thanks

This topic has been closed for replies.
Correct answer AadeshSingh

Hi drummondc66437310

As there is an existing expired Global trial account, due to which your Adobe Sign Trial account didn't get configured.

Please drop an email to Adobe Sign accounting team, they will help you to provision the account. Check my private message for the contact information.

Regards,

Aadesh

1 reply

AadeshSingh
AadeshSinghCorrect answer
Participating Frequently
February 21, 2017

Hi drummondc66437310

As there is an existing expired Global trial account, due to which your Adobe Sign Trial account didn't get configured.

Please drop an email to Adobe Sign accounting team, they will help you to provision the account. Check my private message for the contact information.

Regards,

Aadesh