Skip to main content
Participant
Feb 21, 2017 12:29 PM UTC
Answered

I can't log in to adobe echosign after changing my email and profile name

It keeps coming up with this error when I put in the verification code:

Error Code: 170221042438017.ord-prod-app14

Please can someone help?

Thanks

This topic is closed to new replies. Start a new post to keep the conversation going.
AadeshSingh
AadeshSinghCorrect answer
Participating Frequently
Feb 21, 2017 6:10 PM UTC

Hi drummondc66437310

As there is an existing expired Global trial account, due to which your Adobe Sign Trial account didn't get configured.

Please drop an email to Adobe Sign accounting team, they will help you to provision the account. Check my private message for the contact information.

Regards,

Aadesh

1 reply

AadeshSingh
AadeshSinghCorrect answer
Participating Frequently
Feb 21, 2017 6:10 PM UTC

Hi drummondc66437310

As there is an existing expired Global trial account, due to which your Adobe Sign Trial account didn't get configured.

Please drop an email to Adobe Sign accounting team, they will help you to provision the account. Check my private message for the contact information.

Regards,

Aadesh

Translate